Tech Sales & Customer Service - Pond & Lake Management Supplies
Richardson, TX
Full Time
Pond & Lake Management
Experienced
Key Responsibilities:
- Provide technical sales support by recommending appropriate lake management products and services.
- Educate clients on best practices for lake and pond maintenance, including aeration, nutrient management, and invasive species control.
- Develop and maintain strong customer relationships, ensuring a high level of service and satisfaction.
- Identify new business opportunities and work proactively to expand our customer base.
- Respond to customer inquiries, provide troubleshooting guidance, and offer technical expertise on products and solutions.
- Collaborate with internal teams to ensure timely order fulfillment and service delivery.
- Stay up to date with industry trends, regulations, and best practices in aquatic management.
- Interpret water quality data, identify weed and algae species, and prepare water quality reports based on findings.
- Track performance metrics, and meet/exceed sales targets.
Qualifications:
- Prior experience in lake management
- Prior experience in technical sales or customer service within the environmental, water treatment, or aquatic industries.
- Strong knowledge of aeration systems, water quality treatment, aquatic plant management, and erosion control.
- Excellent communication and presentation skills, with the ability to explain technical concepts in simple terms.
- Self-motivated with a passion for helping clients find solutions to their lake and pond management needs.
- Ability to work independently and as part of a team.
- Proficiency in CRM software, Microsoft Office, and sales tracking tools.
About Natural Waterscapes:
Natural Waterscapes is a leading supplier for large pond and lake management products in the United States with locations in S. Williamsport, PA and Richardson, TX. Natural Waterscapes was recently named the Williamsport-Lycoming Chamber of Commerce Small Business of the Year for 2024.
Product lines include natural pond treatments, dyes, clarifiers, algaecides, aquatic herbicides, liners, and biological treatments. We sell a wide variety of fountains, aerators, and lights as well. We work hard to provide outstanding customer service and improve our customers’ water bodies while building a positive work environment for our employees.
Our employees enjoy a work culture that promotes a healthy work-life balance with a positive team-driven approach where we work hard and play hard.
Natural Waterscapes benefits include 11 paid holidays, health reimbursement account, paid time off, retirement plan with company match, and professional development.
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